Where are my scripts and recordings?
They are stored in Cue’s private app storage on your device. Cue does not have an account or cloud-sync service. Device backup behavior depends on your iOS and Apple Account settings.
Why can’t I use a custom script or record?
Custom-script reading, recording, and saving trimmed copies require an active Cue Plus entitlement. The sample script can be rehearsed without subscribing.
How does the free trial work?
A seven-day introductory trial may be shown to eligible customers when available. Check the offer and localized renewal price shown by the App Store before confirming. The subscription automatically renews as a paid annual plan unless canceled in your Apple Account subscription settings before the trial ends.
How do I manage or cancel Cue Plus?
Open your Apple Account subscription settings to manage or cancel. Removing Cue from your device does not cancel a subscription.
How do I restore a purchase?
Open Cue Plus in the app and choose Restore Purchases while signed in with the Apple Account used to subscribe.
How do I save a recording to Photos?
Choose Save to Photos from the recording review screen. Cue requests permission to add the video when you choose this action. You can also share a copy with another destination using the iOS share sheet.
How do I delete my scripts or recordings?
Delete individual items in Cue’s libraries, or remove Cue from your device to remove its local app data. Copies saved to Photos, shared elsewhere, or retained in device backups are managed separately.
How can I report a problem?
For support, you may write to OPX Ltd., Attn: Cue Support, 3219 Yonge St, Suite #354, Toronto, Ontario M4N 2L3, Canada. Include your device model, iOS version, Cue version, and a short description of the issue. Do not include scripts or recordings unless necessary and you choose to share them.